Privacy policy
tmalltoting (hereinafter referred to as the "Company") will safely manage customers' personal information in accordance with the policies listed below and use it correctly in accordance with the purpose.
1. Regarding acquisition of personal information
(1) When acquiring personal information from customers, we will do so after clarifying the purpose of use.
(2) When acquiring personal information, our company will obtain the consent of the customer in advance, and will collect the following information as necessary in order to achieve the purpose of use stated in "2. Regarding the use of personal information (1)." We will obtain the minimum amount.
① Information related to logging into and using services provided by our company (hereinafter simply referred to as "services").
· ・ID and password for service login .
· ・Information necessary for membership registration and service provision (customer's gender, date of birth, name, address, telephone number, email address, SNS account).
· ・Information regarding the granting and use of points, coupons, etc.
· ・Information provided to our company by customers using our services (information related to electronic payments such as credit cards, information related to cash on delivery, information related to delivery of products, etc.).
② Information obtained using the terminal used by the customer and cookies, etc.
· ・Information regarding the information terminal device used by the customer and the OS of the information terminal .
· ・Information regarding connection to the Internet.
· ・Information regarding IP address, referrer, and location.
· ・Information about the URL visited and the date and time.
· ・Information regarding the usage status of the service.
· ・Information regarding advertising identifiers.
· ・Information about log files.
③ Information obtained from third parties.
· ・Information obtained based on laws and regulations.
· ・Information obtained from a third party with the consent of the customer.
2. Regarding use of personal information
Our company uses the personal information of our customers that we obtain for the following purposes.
· ・Management of registered members and other users.
· ・Advertisement and sales promotion activities such as product information, lifestyle information, information on various benefits, etc., and publication of e-mail magazines.
· ・Work related to the operation of point services.
· ・Business processing related to products and sales, such as ordering, holding, delivering, handing over, payment collection, sales processing, repair processing, and after-sales service for products, etc.
· ・Product planning, product development, purchasing research/analysis, etc.
· ・Marketing such as conducting surveys.
· ・Customer support.
· ・Notifications and responding to inquiries regarding services provided by our company.
· ・Other operations related to the operation of services provided by our company.
The personal information handled by our company includes not only the customer's own personal information, but also information obtained indirectly through the customer, such as the personal information of family members and the personal information of the product delivery address. The acquired personal information of non-customers will be used for sales service processing such as order acceptance, reservation, sales processing, repair processing, delivery at a later date, delivery (delivery), and after-sales service, as well as future product planning, product development, and purchasing. The information will be used only for analytical purposes and will not be used to promote sales of product information, lifestyle information, or information on various benefits.
3． Regarding safety measures regarding personal information
(1) In order to protect customers' personal information, our company has established internal regulations, including our personal information management regulations, and operates them appropriately.
(2) Our company will take necessary and appropriate security measures against risks such as unauthorized access to customers' personal information, falsification, loss, and leakage of personal information.
(3) In order to ensure the thorough protection of customers' personal information, our company will appoint a person responsible for personal information protection. In addition, we will strive to educate and enlighten our employees, raise their awareness of personal information protection, and provide necessary and appropriate supervision of employees to ensure the safe management of personal information.
(4) When our company outsources the handling of customer personal information to a third party, we will provide necessary and appropriate supervision to the outsourced party to ensure the safe management of personal information.